Privacy Policy

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

• Name
• Email address
• Phone number
• Payment information (collected securely for billing purposes)
• Pick-up and drop-off locations

1.2 Non-Personal Information

• Browser type and version
• IP address
• Device type
• Cookies and usage data

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process bookings and payments
• Communicate updates, confirmations, or changes to your reservations
• Respond to customer service inquiries
• Comply with legal obligations

3. How We Protect Your Information

We take the following measures to ensure your information is safe:

• Secure data encryption for online transactions
• Limited access to personal information by authorized personnel only
• Regularly updated security protocols to protect against breaches
• No sharing of personal information with third parties without your consent

4. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your information:

• With trusted service providers (e.g., payment processors) to facilitate services
• As required by law or to comply with legal obligations

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your data

To exercise your rights, please contact us at book@metrodtwblackcars.com or +1 (248) 747-3474.

6. Cookies and Tracking

We use cookies to improve your experience on our website. You can disable cookies through your browser settings; however, some features may not function properly.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated date.

8. Contact Us

Email: book@metrodtwblackcars.com
Phone: 734-673-1031